On November 30, 2023, the federal government launched a new national suicide crisis helpline called 9-8-8. The helpline offers crisis and suicide support in both English and French by phone or text and is available 24/7/365. The three-digit number is easy to remember and connects you with confidential, trauma-informed, and culturally sensitive support.
This initiative was developed over a couple of years, beginning with a public consultation led by the Canadian Radio-television and Telecommunications Commission (CRTC) and with implementation support from the Centre for Addiction and Mental Health (CAMH). It has now officially replaced the Suicide Talk Canada helpline, and to make the transition easier, all calls and messages are now directed to 988.
Having access to timely and reliable support during a mental health crisis can be life-saving, and this new helpline is a significant step towards suicide prevention. Calling or texting 988 makes it easy for Canadians to get the support they need when they need it most. If you need support or are worried about someone else, don’t hesitate to reach out.